Group in acquisition mode and did not realize that unemployment taxes had been overpaid
Printed forms and related items had not been reviewed and quoted for years
Off site and on site records management solution was costly and time consuming.
Group wanted to centralize the suppliers to reduce costs and reduce potential liabilities
Dealer was spending a large amount on multiple office and desktop printers
Dealership Group thinly staffed looking for a qualified resource to research ERC (Covid related reimbursements)
Detailing expenses were significant
Technicians spending significant time documenting services and despite this accuracy and consistency were lacking
Warranty reimbursement for labor rates and parts margin had not been reviewed for 2-3 years across the group.
Midwest Group doing a large amount of out of state new car sales. Benchmarks from other known dealers suggested that existing titling costs were too high
Group sought to reduce large credit card expenses
Large supplier base, high payables staffing costs, lacked centralized payables and discounts
After benchmarking and analysis, it was revealed that tire costs were high and margins too low given the extensive tire business group was doing
Group was using a vendor managed shop supply program (filling stock orders) and cost were running too high compared to other groups
Costs of small package transportation continued to increase and an analysis of alternatives was requested
High wind, dust created dirty cars on lots constantly. Current mobile car wash providers not providing competitive/quality/timely services