About:Byron is a strategic accounts executive with 27+ years of experience driving multi-million-dollar revenue growth, having led teams ranging from 6 to 30+ members across account portfolios worth up to $750M. He has built a strong track record in high-stakes contract negotiation and client retention — including a $170M contract renewal and reducing client turnover from 30% to 10%. Byron combines deep expertise in operational efficiency, change management, and market analysis with a consistent record of turning strategic vision into measurable financial results.
Role at StrategicSource:As Director of Client Services, Byron coaches, trains, and mentors team members to ensure they are fully equipped to support their clients — keeping them informed on client objectives, work plans, scorecards, and evolving requirements.
Beyond the Office:Byron loves spending time with family, golfing, attending sporting events, and catching live music. He lives by the quote: “Enjoy the Moments Between the Problems.” And if he could choose any superpower? Teleportation — to skip the traffic and visit friends and family anywhere in the world.