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Numa: Turning Missed Calls Into Appointments

February 3 @ 2:00 pm - 3:00 pm

With Numa, 92% of all calls into a service department are handled immediately!

Numa IS an Artificial intelligence agent” – think Siri or Alexa – that can answer the phone, text, and chat on Facebook messenger or your Google business page.

Numa was designed to facilitate communication between customers and businesses. Numa is live in well over 100 dealerships and many other businesses.

Numa allows customers to communicate in the language of their choice and your employees can still use English.

Out of all calls into a service department, 26% hang up without speaking to anyone. 33% left a message that was not returned within 24 hours and 24% left a message that was returned.

Using Numa’s artificial intelligence and voice or text communication, your dealership can handle multiple functions, like appointment setting or status updates automatically! Numa’s use of machine learning means every customer interaction is training Numa on how to respond.

In This Webinar You Will Gain Insight Into:

  • How Numa, an Artificial Intelligent Agent, can increase your scheduled service appointments by 30%
  • The number of rescued calls Numa can make in 30 days
  • The response time to your customers
  • Significant increase in CSI
  • The number of hours your Service Advisors can save in a month in voicemail and outbound calls?

 

Have Questions?

If you would like a follow up on how to improve the profit of your company, please let us know!

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